Privacy Policy for WellAgeMax
Effective Date: January 1, 2025
1. Introduction
At WellAgeMax, we value the trust you place in us. This policy explains how we collect, use and protect your personal information when you visit our website or enroll in our wellness resort and recovery programs designed specifically for seniors. Our facility is located at 8 Marina View, Asia Square Tower 1 #28-01, Singapore 018960, Singapore. Business ID: S6538354A. If you have questions, please call us at +6580586969.
2. Information We Collect
- Personal Details: name, contact information, date of birth, emergency contact information.
- Health and Wellness Information: medical history, dietary preferences, activity interests, mobility and special assistance requirements.
- Usage Data: website interactions, pages visited, features used, device and browser information.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage wellness programs and recovery services.
- Personalize your experience and tailor program recommendations to your needs.
- Communicate important updates about your bookings, schedules and health guidance.
- Improve our website, services and user experience through analytics.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us to remember your preferences, understand how you use the site and improve functionality. You can set your browser to refuse cookies or alert you when cookies are being sent, but some features of the site may not function properly without them.
5. GDPR Compliance
If you are located in the European Economic Area or the United Kingdom, please note that we process personal information in accordance with the General Data Protection Regulation (GDPR). The legal bases for processing include:
- Consent: where you have given us permission to use your information.
- Contractual Necessity: to fulfill our obligations under a booking or service agreement with you.
- Legitimate Interests: to operate our operations, improve services and maintain security.
You have the following rights under GDPR:
- Right to Access: request a copy of your personal information.
- Right to Rectification: correct inaccurate or incomplete data.
- Right to Erasure: request deletion of your personal information when no longer necessary.
- Right to Restrict Processing: limit how we use your data in certain circumstances.
- Right to Data Portability: receive your information in a structured, commonly used format.
- Right to Object: object to processing based on legitimate interests.
- Right to Withdraw Consent: withdraw consent at any time without affecting prior processing.
To exercise any of these rights, please use our contact form or email us directly.
6. Sharing of Information
We do not sell or lease your personal data. We may share information with:
- Service Providers: third parties who assist with operations, such as IT support and professional advisors.
- Legal Authorities: if required by law or to protect our legal rights.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Our security measures are reviewed regularly to ensure ongoing confidentiality, integrity and availability of your data.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations or resolve disputes. Once data is no longer required, we securely delete or anonymize it.
9. Your Rights
You have the right to manage your personal information and preferences at any time. To update your details, request data access or deletion, please visit our contact page or write to us at our address.
10. Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” at the top will reflect the latest revision. We encourage you to review this page periodically for any changes.
11. Contact Us
If you have any questions or concerns about this policy, please contact us at:
WellAgeMax
8 Marina View, Asia Square Tower 1 #28-01,
Singapore 018960, Singapore
Phone: +6580586969
Business ID: S6538354A